Privacy Policy
Read the Big Easy Pool Designs privacy policy covering how we collect, use, and protect your information.
Last Updated: July 22, 2026
Big Easy Pool Designs (“we,” “us,” or “our”) operates the website https://www.bigeasypooldesigns.com (the “Site”). This Privacy Policy explains what information we collect when you use the Site, how we use it, who we share it with, and the choices you have. By using the Site or contacting us through it, you agree to the practices described here.
1. Who We Are
Big Easy Pool Designs is a custom pool design, remodeling, and renovation contractor serving the greater New Orleans metro. You can reach us at 517 Soraparu St, Suite 103-M, New Orleans, LA 70130, by phone at (504) 688-4066, or by email at info@bigeasypooldesigns.com.
2. Information We Collect
We collect two kinds of information: information you give us directly, and information collected automatically when you browse the Site.
Information you give us. When you request a free design consultation, fill out a form, or contact us, we collect the details you provide. That usually includes your name, phone number, email address, project address or service area, and any notes you share about your project.
Information collected automatically. Like most websites, we collect limited technical data when you visit. This can include your IP address, browser type, device type, the pages you view, the links you click, the site that referred you, and the date and time of your visit. We collect this through cookies and analytics tools described below.
3. How We Use Your Information
- Respond to your consultation requests, questions, and messages
- Schedule design consultations and provide the services you ask for
- Send you follow-ups and appointment reminders
- Improve the Site, our content, and how we serve customers
- Keep the Site secure and prevent spam or abuse
- Meet legal, tax, and record-keeping obligations
We do not sell your personal information.
4. Cookies and Tracking Technologies
Cookies are small files stored on your device that help a website work and remember your preferences. We use cookies and similar technologies to keep the Site running, understand how visitors use it, and improve your experience. You can control or delete cookies through your browser settings. If you disable cookies, some parts of the Site may not work as intended.
5. Third-Party Services We Use
We rely on a few trusted service providers to run the Site and communicate with you. Each has its own privacy policy that governs the data it handles.
- Google Analytics. We use Google Analytics to understand how visitors find and use the Site, such as which pages are viewed and how people arrive. Google may set cookies and process this data on our behalf. Learn more at https://policies.google.com/privacy, or opt out with the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
- GoHighLevel (LeadConnector). Our consultation forms are powered by GoHighLevel. When you submit a form, the information you enter is processed and stored by GoHighLevel so we can respond and manage your request.
We may add or change service providers over time and will update this policy when we make material changes.
6. How We Share Your Information
We share your information only in these situations:
- Service providers. With companies that help us operate the Site and our business, such as the form and analytics providers listed above. They may use your information only to perform services for us.
- Legal reasons. When required by law, subpoena, or government request, or to protect the rights, safety, or property of Big Easy Pool Designs, our customers, or others.
- Business transfers. If our business is sold, merged, or reorganized, your information may transfer as part of that transaction.
7. How Long We Keep Your Information
We keep your information only as long as we need it to provide our services, follow up on your request, and meet legal, tax, and accounting requirements. When we no longer need it, we delete it or remove details that identify you.
8. Your Privacy Rights
Depending on where you live, you may have the right to ask us to access, correct, or delete the personal information we hold about you, and to opt out of certain uses. California residents have these rights under the California Consumer Privacy Act (CCPA), including the right to know what we collect and the right to request deletion. To make a request, email us at info@bigeasypooldesigns.com or call (504) 688-4066. We will not discriminate against you for exercising these rights.
9. Do Not Track
Some browsers offer a “Do Not Track” signal. There is no common industry standard for how to respond to it, so the Site does not currently change its behavior when it receives one.
10. Children’s Privacy
The Site is meant for adults and is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has given us information, contact us and we will delete it.
11. Data Security
We use reasonable measures to protect the information we collect. No website or method of transmission is perfectly secure, so we cannot guarantee absolute security, but we work to keep your information safe.
12. Links to Other Sites
The Site may link to other websites we do not control. We are not responsible for their content or privacy practices. We encourage you to read the privacy policy of any site you visit.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last Updated” date at the top of this page. We encourage you to review this page periodically so you stay informed about how we handle your information.
14. Contact Us
If you have questions about this Privacy Policy or your information, reach out any time. Big Easy Pool Designs, 517 Soraparu St, Suite 103-M, New Orleans, LA 70130. Phone: (504) 688-4066. Email: info@bigeasypooldesigns.com.